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Network and Technical Readiness process

Board IT leads will be granted access to an account in EQAO’s e-assessment platform. This account will provide access to technical readiness guides, as well as to secure information, such as the SEB/Kiosk-configuration files and passwords for schools choosing these options. If you do not have access to your board IT account and are an assigned EQAO board IT contact, e-mail EQAO at info@eqao.com.

The board IT account contains a Network Readiness Checklist with specific network, bandwidth and device-configuration tasks that need to be completed for the schools in the board to be able to administer the assessment.

Likewise, before school administrators and teachers can start administering assessments, school administrators must complete an Administration Checklist. This checklist ensures that all schools meet the technical requirements to administer the assessment.

In addition to giving access to the Network Readiness Checklist, the board IT accounts allow board IT personnel to monitor scheduled and ongoing assessment sessions at the schools in their board. Board IT professionals can see the classes scheduled to write, which school they are from, their scheduled date and time, the associated teacher/invigilator and the status of each assessment session.

School administrators should consult their designated board IT professional to confirm details relating to the technical requirements. Below is the Technical Readiness Checklist that school administrators will need to complete before the assessment window:

The school or the school board has added “no-reply@eqao.vretta.com” to its safe sender email settings list (this may be required for the creation of teacher accounts).
All classes/groupings used for the assessment are reflected in the data. Review Classes or Groupings
All teachers have been invited and have access to their accounts. Review Teacher Accounts
All participating students are listed. Review Student List
The accommodation needs of each student are reflected. Review Student Accommodations
All devices have been configured to run the assessment, with the appropriate lockdown browser software installed (to be completed with the support of IT staff). Technical Readiness Process
If using Windows, Mac or iPad devices:
The Safe Exam Browser (SEB) software has been installed or imaged on these devices.

It is recommended to use the latest SEB version. The previous SEB version should be uninstalled from all devices. Use the SEB links to the right to download the latest version.

The SEB-configuration file has been made available to the technical specialist for the school to be downloaded or pushed onto these devices.

Alternative access will be used to provide accommodations for some students.
Download SEB for Windows

Download SEB for Mac & iPad

Download SEB Configuration File

Access SEB Password
If using Chromebook or Android devices:
The Kiosk application has been installed on these devices, and teachers can enable it prior to the assessment.

Alternative access will be used to provide accommodations for some students.
Link to Kiosk Extension

Download Kiosk Policy Document

Access Kiosk Password
Alternative access for schools using SEB or Kiosk:
Select the alternative access option above when students in the school are using SEB software or the Kiosk application but some students require specific accessibility software that is not compatible with SEB or Kiosk.

If a student has an assistive-technology accommodation checked off in the “Accommodations” section of the student information page and requires specific accessibility software that is not compatible with the SEB or the Kiosk application, the student will be able to access the assessment directly by logging in through the EQAO login page.

Teachers will need to enter the four-digit SEB or Kiosk password on each device in order to log the student in to an assessment session. This password can be found in your Technical Readiness Checklist. Provide this password to all teachers.

The installation and validation of the SEB software or Kiosk application on the testing devices should be the responsibility of your school’s or school board’s IT representative.
Direct Access
Select this option to activate direct access for all students in your school.

This access should be used only in cases where third-party applications (e.g., scientific or graphic calculators, manipulatives) are not compatible with the SEB or Kiosk mode. Direct access allows students to access the assessment directly by logging in through the EQAO login page.

Students will access the assessment through the EQAO login page. If they perform an action that is not permitted (e.g., navigating away from or minimizing the page of the assessment they are completing), the teacher will receive a notification and can choose to pause the student or, if there is a legitimate reason for the student’s action, allow the student to continue with the assessment.

Students can access the assessment in this way if they are using the following:

Supported Devices:
Windows devices, Macs, Chromebooks, Android tablets and iPads (Note: On iPads, the assessment will not be in full-screen mode.)

Supported Browsers:
Chrome, Firefox, Edge or Safari

Login process:
  1. Launch the browser and open the EQAO website: www.eqao.com
  2. Select Login in the top right-hand corner of the web page.
  3. On the Login page, select Login in the Students section: https://eqao.vretta.com/#/en/login-student.
  4. Enter the access code provided by your teacher and your OEN and then click Sign In.
Note: A combination of direct access, SEB and Kiosk can be used to access the assessment.
Direct Link to Assessment (for students using assistive technology only)
The school board has confirmed the technical readiness and availability of the school network (this will be checked when completed by the board IT representative).
Updated on February 26, 2024